Check if you have the gift card number
You’re probably wondering how to look up the gift card number without the gift card. Of course, having a physical card with you is the easiest way. But, even if you don’t have the card, you may be able to find the card number by checking your email, the purchase receipt, or the activation receipt. If you didn’t buy the card yourself, there’s no harm asking the giver - it’s likely they may have gotten an email or receipt when buying the card.
Contact the seller or reseller of the gift card
Once you have the number of the gift card, or at least some information about the card, call the merchant that issued it. When you speak to the merchant, explain what happened, and provide all the information you have. Also, make sure to ask if the gift card has been used - if it has, it’s likely it was stolen from you.
Get in touch with your bank
If you cannot get a replacement gift card from the merchant, it’s a good idea to check if your bank offers a buyer protection policy, which can help in such cases. If you purchased the gift card with your credit card or debit card, it’s likely the bank may offer to replace it.
How to Keep Your Gift Card from Getting Lost
The easiest way to prevent your gift card from getting lost is by putting it in your wallet, along with your debit and credit card. Also, it’s a good idea to note down the gift card number as soon as you have it in hand, or better yet, you can take a picture of the card. Make sure to also save the purchase receipt and activation receipt since merchants are more likely to work with a customer that has proof of the purchase.
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